Welcome to your lodge
Once you step inside your eco-conscious lodge, you will find everything you will need to make it a home away from home.
Unsure on how to use the dishwasher or what temperature to wash your clothes? All of the information below should help answer those questions. If you are still unsure, have any questions or requests, please call the Reception Team on 01769 540561 (Option 1).
The ovens installed in the lodges have multiple heating functions which can be used to cook and bake a variety of food from cakes to a roast dinner.
For full instructions on how to use the cooker, please click the link below.
On/Off key: When you press the On/Off key, the product that is in the On position will switch on with the Eco programme.
Programme Selection/Programme Cancel key: Select the programme by pressing the desired programme key. Press the Start / Pause / Cancel key for 3 seconds to cancel the running programme.
Function Keys: If you press any of the Function keys during programme selection or time delay selection, the indicator of the function will flash if the programme you have selected supports the selected function. To cancel the selected function, press the function key again.
Preparing the machine
1. Open the door of the dishwasher.
2. Place the dishes in accordance with the instructions in the user manual.
3. Make sure that the upper and lower impellers rotate freely.
4. Put adequate amount of detergent into the detergent dispenser.
5. Check if the Salt and Rinse Aid indicators light and add salt and/or rinse aid if needed.
1. Press the On/Off button to turn on your machine.
2. Refer to the table of “Programme data and average consumption values” to determine a washing programme suitable for your dishes.
3. Selected programme will start when you close the door of your machine.
Care and Cleaning
Please do not use steam cleaner and water sprays on the hob.
Clean the hob after each use.
Always use cookware with a clean base
Scratches or dark stains on the surface have no effect on how the hob operates
Use a special cleaner suitable for the surface of the hob
Use a special scraper for the glass
Cleaning the hob:
Remove immediately: melted plastic, plastic foil, sugar and food with sugar, otherwise, the dirt can cause damage to the hob.
Take care to avoid burns.
Use a special hob scraper on the glass surface at an acute angle and move the blade on the surface.
When the hob is sufficiently cool: Remove limescale rings, water rings, fat stains, shiny metallic discolouration. Clean the hob with a moist cloth and a non-abrasive detergent. After cleaning, wipe the hob dry with a soft cloth.
Remove shiny metallic discolouration: Use a solution of water with vinegar and clean the glass surface with a cloth.
wASHER DRYER INSTRUCTIONS
The washer-dryer should work much like your one at home, but we appreciate that each machine is slightly different, so we have included some information for you below to help you if you need it.
How to use the hot tub
We want to make sure your stay at The Mole is jam-packed with fun and hassle-free - and that includes the hot tub in your lodge or cottage. To help you, us and our other guests have a fab time, here are a few top tips.
Our Mole maintenance team works hard to ensure that hot tubs remain clean and safe to use at all times. When they are cleaned and refilled, it can take some time for the hot tub to warm up - so your hot tub may not be fully warm for comfortable use until the evening of your arrival. This also applies to early check-ins.
If your hot tub needs a quick clean during your stay with us, it may also need time to reheat.
Your safety and comfort are really important to us, and that covers water quality, so while we want you to enjoy as much time in your hot tub, maintenance and wellbeing are vitally important, so bromine is added to the hot tubs to safeguard the level of hygiene.
If you are unhappy with the quality of water in your hot tub, or uncertain as to how to operate it, please ask a member of the team. A word of caution - if our usage guidelines are not followed or found to be abused, a warning and a £50 hot tub maintenance fee may apply.
Please don’t use the hot tub for 30 minutes after it’s been cleaned by the hot tub maintenance team during your stay. The time you can re-enter the hot tub will be written clearly on the lid, so you know when you can get back in
Hot tub safety
HOT TUB SAFETY
Enter and exit the hot tub slowly.
Swimsuits are required.
Please only enter the hot tub after showering with soap.
Children must be supervised at all times.
No children under the age of 5 are permitted in the hot tubs.
Please no jumping or diving!
Bathing sessions should be limited to 15 minutes.
Do not bring any glassware in or near the hot tub.
Do not use the hot tub while under the influence of alcohol or drugs.
Do not use soaps or oils in the hot tub.
Do not bathe after a heavy meal.
Do not sit or lie down on the cover.
Turn off high jets after use.
Do not use it alone.
Do not exceed the maximum number of people in the hot tub, which is 6.
Do not submerge your head under the water.
Keep long hair out of water and away from any drains.
Do not use electrical appliances, phones or tablets within the hot tub.
No pets are to enter the hot tub.
All users of the hot tub do so at their own risk.
You should consult your doctor before you use the hot tub if you are pregnant, have heart disease, diabetes, high or low blood pressure, you are receiving treatment or have a long-term illness.
We want everyone to get the most out of their Mole moments, so that includes considering fellow guests and neighbours when it comes to reasonable noise levels; bear in mind that sound travels much further in the countryside - and excessive disruption could result in you and your party being asked to leave. The same goes for anti-social behaviour or failure to follow safety signs. Please note - we ask for guests to keep noise to a minimum after 10pm.
Thank you and we hope you enjoy your stay!